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The Nut Island effect describes an organizational behavior phenomenon in which a team of skilled employees becomes isolated from distracted top managers resulting in a catastrophic loss of the ability of the team to perform an important mission. The term was coined by Paul F. Levy, a former Massachusetts state official, in an article in the ''Harvard Business Review'' published in 2001. The article outlines a situation which resulted in massive pollution of Boston Harbor, and proposes that the name of the facility involved be applied to similar situations in other business enterprises. The work is used as a source in human resources management case studies and is featured on the websites of several business management consulting firms and health care institutions. ==Description== Levy served as executive director of the Massachusetts Water Resources Authority (MWRA) from 1987 to 1992 before writing "The Nut Island Effect: When Good Teams Go Wrong", which describes conditions at the authority’s Nut Island sewage treatment facility in Quincy, Massachusetts over a three decade period ending in the plant’s closure in 1997. The article uses the history of the facility to illustrate a five-step process that defines a business scenario that progressively leads to management-employee alienation, employee self-regulation of critical processes and finally catastrophic mission failure. In summary, the steps are:〔Levy, p. 8〕 * Management distraction and team autonomy – A climate exists where management is consumed by other issues and the team is a cohesive unit of highly motivated and skilled individuals who thrive on autonomy and avoid publicity. * Assumptions and resentment – Management assumes team self-sufficiency and begins to ignore requests for assistance, resulting in team resentment of management. * De facto separation – The team cohesiveness and resentment of management results in a full separation characterized by limited communication and complete refusal of outside assistance. * Self-rule – In order to satisfy external requirements the team creates self-imposed regulations which create hidden problems. * Chronic systemic failure and collapse – Management indifference and misguided team self-regulation become systemic, resulting in repeated failure and eventual catastrophic collapse. 抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Nut Island effect」の詳細全文を読む スポンサード リンク
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